Conditions of Booking - Glebe Cottage
+44 (0) 1805 625577 - http://www.glebefarmhouse.co.uk
BOOKING Bookings must be accompanied by a booking form and are accepted when you receive written confirmation from us. In the case of telephone bookings we will send out the booking form for you to check, sign and return to us.
PAYMENT Bookings must be accompanied by one third deposit. The remainder is due at least eight weeks prior to the start date of your holiday. Bookings made less than eight weeks prior to the start date of your holiday must be accompanied by the full payment. Bookings for short breaks must be paid in full at the time of booking. Reminders are not issued. Non-payment is deemed to be cancellation of your holiday.
METHOD OF PAYMENT We accept payment in GB £s. Payment is acceptable by cash (recorded delivery only), cheque or credit card through PayPal for which a 3% surcharge will apply (please ask for details).
CANCELLATION If you have to cancel your holiday, you must notify us immediately by telephone and confirm in writing. In the case of cancellation your deposit is forfeited. We will make every effort to re-let the cottage but if we are not successful you will remain responsible for the balance of the cost.
ARRIVAL DAY The premises are not open to arrivals until 4.00 pm. Should you be arriving after 6.00pm you must inform us of your arrival time.
DEPARTURE you must vacate the cottage by 10:30am.
GUESTS Occupation of the cottage and use of the facilities are limited to guests named on the booking form. Should you wish to make alterations to the names or numbers of guests please ensure that you have our prior permission. We may refuse entry to the entire party if you fail to observe this or any other booking conditions. The person signing the booking form certifies that he or she is authorised to agree the booking conditions on behalf of all other members of the party. The person signing the booking form must be an adult member of the party.
COTS We provide a cot free of charge for a child aged 2 and under.
SAFETY You are responsible for your own safety and that of your children at all times. You are responsible for the supervision of your children at all times. We do not accept liability for any personal injury, loss, damage or theft of your property/money however caused or sustained.
PETS Guests may not bring pets to the cottage or any other part of the premises.
SMOKING For the safety and comfort of all our guests, smoking is strictly prohibited in Glebe Cottage at all times.
BREAKAGE/DAMAGE Guests are responsible for the cottage and its contents during the hire period and must reimburse ourselves for any breakages or damage on request. Guests must report any breakage or damage immediately. We do not normally charge for minor accidental damage and breakage. Your cottage will be thoroughly cleaned for your arrival. Please leave it clean and tidy on departure. We operate a policy of constant maintenance and improvement and therefore there may be some alterations to the facilities advertised.
